Course curriculum

    1. Spa Backbar Area Overview

    2. Spa Linen Storage

    3. Changing Lounge Tour

    4. How to use our client lockers

    5. Relaxation Lounge Tour

    1. Spa Ready Position

    2. How to Fold Robes

    3. How to fold Relaxation Lounge Blankets

    1. The Guest Journey

    2. Setting Up Quarterly Goals in Phorest

    3. How to Fill Out the Monthly Goal Form

    4. Setting Up Your Monthly Goals in Phorest

    1. Why are consultations important?

    2. But wait...I don't know anything!

    3. Body Language

    4. The Questions

    5. Selling = Serving with Love

    6. Service Benefits Homework

    7. Reviewing Consultation Forms in Phorest

    8. How to Enter Guest Notes, Photos, and more into Phorest

    9. Paper Consultation Form: SKIN - NEW GUEST

    10. Paper Consultation Form: SKIN - EXISTING GUEST

    11. Put it into Practice!

    1. Prebook Bootcamp

    2. Prebook Prep

    3. Objection Assignment

    1. Product Journey

About this course

  • Free
  • 59 lessons
  • 2.5 hours of video content

Discover your potential, starting today

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